Shipping Information

AGNES + ANNABEL SHIPPING INFORMATION

We aim to ship all confirmed and paid orders placed before midday Monday to Friday on that same day. All confirmed and paid orders placed over the weekend are sent on the Monday.

DELIVERY WITHIN NZ
Delivery within NZ is a flat rate of $7 with NZ Post Track and Trace or FREE for orders over $100. Heavy goods 5kg or more are $20.

DELIVERY TO AUSTRALIA
Delivery to Australia with Standard NZ Post is $15 or FREE for orders over $150. If you would prefer NZ Track and Trace to Australia it is $35 for orders under $150 or $20 for orders over $150.

DELIVERY TO THE REST OF THE WORLD
Delivery cost to all other destinations world-wide is weight-based. Please email us at info@agnesandannabel.co.nz with the item you’d like to order and the destination and we will endeavour to let you know the shipping cost as quickly as possible. Our preferred company for NZ deliveries is NZ Post. When your order is shipped you will receive a shipping confirmation email, where applicable a Track and Trace number will be sent.

APPROXIMATE DELIVERY TIMES

  • North Island 1-2 days
  • South island 2-3 days
  • Australia 3-10 days
  • Rest of the World 7-14 days

We cannot courier to rural addresses or PO Box numbers. These parcels will be sent via NZ Post and are not able to be tracked.

 International orders will be sent with NZ Post. When your order is shipped you will receive a shipping confirmation email.

Please be aware that every country has different customs laws, and international orders may incur local charges upon delivery at the border. Any taxes, duties and customs fees into any country outside of New Zealand are the responsibility of you (the customer). Please check your local Customs Office to get the thresholds for your Country.

If you have any shipping or delivery questions or comments, please contact us.

Please note prices are in NZD.