Shipping Information

During our Summer Hours (start September to end April) we aim to ship all confirmed and paid orders placed before 2pm Monday to Friday on that same day. All confirmed and paid orders placed over the weekend are sent on the Monday.
During our Winter Hours (start May to end August) we aim to ship all confirmed and paid orders on the Monday, Wednesday or Friday - Please note:  if you need something sent sooner we are happy to help, just let us know when you place the order.

DELIVERY WITHIN NZ
Delivery within NZ with NZ Couriers Track & Trace is FREE for orders over $100 or a flat rate of $7 for orders under $100. Heavy goods weighing 5kg or more are $20.

DELIVERY TO AUSTRALIA
Delivery to Australia with NZ Post Track & Trace is FREE for orders over $200 and $20 for orders under $200.

DELIVERY TO THE REST OF THE WORLD
Flat rate of $40 with NZ Post Track and Trace.

APPROXIMATE DELIVERY TIMES
• NZ: 2–3 working days
• Australia: 2–6 working days
• Rest of the World: 2–6 working days.

Please note we cannot courier to PO Box numbers and prices shown are in NZD.

Please be aware that every country has different customs laws, and international orders may incur local charges upon delivery at the border. Any taxes, duties and customs fees into any country outside of New Zealand are the responsibility of you (the customer). Please check your local Customs Office to get the thresholds for your Country.

If you have any shipping or delivery questions or comments, please contact us.